FAQs
Here we will show you a quick and simple guide of steps from register till make payment.
- Register an account as a member at www.leafganic.com.my
- Shopping in the website
- Add to cart the desired item(s)
- Check out the shopping cart
- Check the desired item quantity or other detail
- Click “Checkout now” for your shopping cart
- Fill up shipping information and click “Add new address”
- Choose the payment method
- Apply if ANY promotion/voucher code OR credits OR balance
- Check out order
- Get the order ID
- Make payment
- Inform payment thru call/email/FB inbox
Leafganic accepts payments in Ringgit Malaysia (RM/MYR) only. We are supported by Malaysia Payment Gateway and provides extensive payment options, such as credit/debit cards, online banking.
No worries! You can choose Manual Transfer at checkout.
For Manual Transfer, please make your payment to the listed bank accounts. Once payment is completed successfully,kindly email your proof of payment with your Order ID to :
Bank Name : HONG LEONG BANK
Account Name :LEAFGANIC (M) SDN BHD
Account No. : 14100017542
No shipping charges apply to West Malaysia. However, there will be a minimum shipping charge of RM8 for East Malaysia.
For oversea customers, kindly contact admin for the shipment charges. Thank You.
Leafganic aims to deliver within the time agreed upon when you checkout. Under normal circumstances, you will be able to receive your purchase within 1-3 working days.
However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out from our warehouse as fast as possible except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.
Our cut off time is 9 am on working days. Payment received before 9 am will be sending out the same day.
Normal Member : register an account with your personal details to get member points with spending RM1 to get 3 member points.
Gold Member : pay an annual fee RM150 to register as a GOLD MEMBER to enjoy member points as well as normal member, and enjoy 8% discount on every purchase.